Privacy & Security — Eurobohk Analytics
Overview & Purpose
Eurobohk Analytics is committed to safeguarding the personal information used to deliver training, tools and consulting services for company financial statement analysis. This document explains what we collect, why we collect it, and how we keep it secure across our domain eurobohk.online and related services.
These practices apply to all individuals who interact with our educational materials, download resources, or engage our analysts for advisory work. We aim for clear, practical policies that reflect the needs of financial analysts, accountants and corporate clients.
Your Privacy Matters
We process your data lawfully, fairly, and transparently, ensuring you maintain control over your personal information throughout your learning journey with us.
Information We Collect
Information You Provide
When you register for courses, request consulting, or download resources, you may provide contact details, company information, role, and project context (for example recent financial statements). This information helps us tailor training and prepare advisor briefings.
- Registration details: name, email, company and professional role
- Project data you share for consulting engagements (statements, forecasts)
- Communications via support forms and direct email requests
- Payments and invoicing details handled by secure processors
- Training progress and certification records while enrolled
Technical & Usage Data
We collect device, browser and interaction data to keep services reliable and to understand how resources (templates, calculators, tutorials) are used. This data helps improve tools such as ratio calculators and benchmarking reports.
Usage signals (pages visited, downloads, session length) are processed in aggregate to refine course content and prioritize feature development.
How We Use Data
Data is used to provide learning services, prepare consulting deliverables, and operate our resource systems (calculators, templates and dashboards). We only use information for legitimate purposes tied to service delivery.
Service Delivery & Consulting
We process data to maintain user accounts, deliver purchased resources, schedule analyst reviews, and generate client-facing deliverables such as annotated financial statement reports or benchmarking summaries.
Platform Improvement and Analytics
Understanding how learners interact with our content helps us create better educational experiences. We analyze usage patterns to identify which teaching methods work best for different types of financial concepts, allowing us to continuously refine our approach to financial education.
Educational Focus
All data processing activities center around enhancing your financial education experience and improving our teaching methodologies. We don't sell your personal information or use it for purposes unrelated to education.
Data Sharing & Third Parties
We share information only with trusted service providers who help deliver education, analytics, and secure payments. All partners are contractually bound to maintain confidentiality and follow appropriate security standards.
- Secure payment processors for handling invoices and subscriptions
- Cloud hosting and backup providers that store encrypted data
- Analytics platforms used in aggregated form to improve learning tools
- Professional advisers when required for legal or compliance purposes
Third-Party Service Standards
All third-party services we work with must meet our strict privacy and security standards. We require contractual commitments from these partners to protect your information and use it only for the specific purposes we've outlined.
Your Rights & Controls
You can access, correct, export, or request deletion of personal data we hold about you. Our support team assists with these requests and responds within a reasonable timeframe consistent with applicable law (often within 30 days).
Access and Correction Rights
You can request access to all personal information we hold about you, including your learning progress, account details, and any communications we've exchanged. If you notice any inaccuracies in your data, you can request corrections through your account settings or by contacting our support team.
Data Deletion and Portability
Should you decide to stop using our services, you can request deletion of your personal information. We'll remove your data while preserving anonymous usage statistics that help us improve our educational content for future learners. You can also request a copy of your data in a portable format.
Exercise Your Rights
Contact us anytime to exercise your privacy rights. We typically respond to requests within 30 days and will walk you through the process to ensure you get exactly what you need.
Security Measures
We employ industry-standard controls including encryption in transit and at rest, role-based access, routine security assessments, and incident response procedures. Our goal is to protect both personal and sensitive project data provided for analytical work.
- Transport Layer Security (TLS) for all web traffic
- Encrypted storage for sensitive client files and backups
- Regular third-party penetration testing and code reviews
- Optional multi-factor authentication for account protection
- Employee security training and least-privilege access controls
Despite our comprehensive security measures, no system is completely immune to threats. We maintain incident response procedures to quickly address any security issues and will notify affected users promptly if a breach occurs that could impact their personal information.
Data Retention & International Transfers
Retention Periods
We retain account and project data only as long as required to deliver contracted services and to meet legal and regulatory obligations. Transaction records follow accounting retention rules; account data can be removed on request.
Aggregated, anonymized usage statistics may be kept indefinitely to support product improvement and research into educational outcomes.
International Data Handling
As an educational platform serving users across different regions, we may transfer your data internationally to provide our services effectively. All international transfers comply with applicable privacy laws and include appropriate safeguards to protect your information.
Updates to This Privacy Policy
We periodically update this privacy policy to reflect changes in our practices, technology, legal requirements, or other factors. When we make significant changes that affect how we handle your personal information, we'll notify you through email or prominent notices on our platform.
We encourage you to review this policy regularly to stay informed about how we protect your privacy. The "Last Updated" date at the top of this page indicates when we most recently revised the policy.
Your continued use of our services after policy updates constitutes acceptance of the revised terms. If you disagree with any changes, you can discontinue using our services or contact us to discuss your concerns.
Contact Our Data Team
For questions about data handling, access requests, or security procedures, contact our data protection team and we'll assist promptly.
Email: info@eurobohk.online
Address: 12 Bloomsbury St, London WC1B 3QE, United Kingdom
Phone: +44 20 7946 0958